Privacy Policy | Resilia

1. Introduction

At Resilia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mental wellness platform and services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Email address
Name and contact information
Account credentials
Communication preferences

Usage Data

We automatically collect certain information about your device and how you interact with our platform:

Browser type and version
Operating system
IP address
Pages visited and time spent
Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To communicate with you about updates, features, and support
To personalize your experience
To analyze usage patterns and optimize our platform
To detect, prevent, and address technical issues or security concerns
To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication protocols, and regular security audits.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your consent: When you explicitly authorize us to share information
Service providers: With trusted third-party service providers who assist in operating our platform (e.g., hosting, analytics)
Legal requirements: When required by law, regulation, or legal process
Protection of rights: To protect the rights, property, or safety of Resilia, our users, or others

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our services.

You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Data portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@resilia.ai.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@resilia.ai
Website: https://resilia.ai